Legal
Website Terms and Conditions www.ryavita.ro and Privacy Statement Site Users.
Website Terms and Conditions
By accessing, searching and using our website or any application on any platform (hereinafter referred to as the "website") and/or placing an order, you acknowledge and agree that you have read, understood and agreed to all terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages and the online ordering service offered on these pages and through this website are owned, operated and provided by SC UNIC CONCEPT S.R.L. and are provided only for your personal, non-commercial use, according to the terms and conditions below.
Definitions
"ryavita.ro", means SC UNIC CONCEPT S.R.L., (hereinafter referred to as the "Seller") representing a limited liability company registered under Romanian law, with registered office in Bucharest, str. Argentina, nr. 25, ground floor, sector 1, registered with the Trade Registry under no. J40/21190/2021, CUI 45306442.
"Buyer" – can be any natural person over 16 years of age or legal person or any legal entity that makes an account on the Site and makes an Order.
"Order" – any request made by phone, by filling in the online form or by electronic mail (email) through which the Buyer requests the purchase of Products from the Site.
"Account" – the section of the Site consisting of an email address and a password that allows the Buyer to send orders and contains information about him and his history. The Buyer is responsible for all information entered when creating the Account and will ensure its correctness and updating.
"Platform" – means the website www.ryavita.ro made available, owned, managed, maintained and/or hosted by SC UNIC CONCEPT S.R.L.
"Product" – means any product listed on the Site, including the products and services mentioned in the Order to be provided by the Seller, to the Buyer as a result of the concluded contract.
"Contract" – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
"Transaction" – collection or reimbursement of an amount resulting from the sale of the product / products by the Seller, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.
How to order
By registering an Order on the Site, or by telephone or e-mail (e-mail), the Buyer agrees with the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
The Seller reserves the right to change the quantity of Products in the Order and in this situation will notify the Buyer at the e-mail address or telephone number made available to the Seller when placing the order and will refund the amount paid.
After taking over the order by the Seller, the Buyer will receive an email from the Seller, an order confirmation message. Upon receipt of the order confirmation message, the sale-purchase contract is considered concluded.
Delivery method
Livrarea se va face prin curier GLS Romania iar timpul de livrare este intre 1-3 zile lucratoare.
Delivery fees
The single delivery fee for Romania (GLS) is 4.1 euros. The single delivery fee for any other foreign country (DHL) is 25 euros.
How to sell
Any natural person over 16 years of age or any legal entity may place an Order by any means indicated on the www.ryavita.ro website.
For justified reasons, SC UNIC CONCEPT SRL reserves the right to refuse or restrict the access of a Buyer in order to launch an order, if it considers that based on its conduct damages are caused to SC UNIC CONCEPT SRL.
The Seller may cancel the Order launched by the Buyer by phone, online or by e-mail based on a notification communicated to the Buyer without any subsequent obligation of either party to the other party or without claiming damages if:
– The data provided by the Buyer are incorrect and/or incomplete;
– The impossibility of processing the transaction by the card processor agreed by SC UNIC CONCEPT SRL, in case of online payment.
Return Policy – ACCESS THE RETURN FORM
The Buyer may return a Product within 14 calendar days from the date on which he took possession of the Product / Products, in accordance with the provisions of GEO no. 34/2014.
The costs for returning the product (round-trip) will be borne by the Buyer.
If the Buyer decides to return the purchased product(s), he/she will be able to fill in the online return form found at www.ryavita.ro/form-retur.
Returned products must be in the same condition in which they were received. Unsealed products and products on which unauthorized interventions have been made, those showing signs of wear or use, scratches, chipping, blows, mechanical shocks, products that lack accessories are not accepted.
The return is made with the initial labels intact and together with all the documents with which the product was delivered.
If the returned products were accompanied by any gifts granted by the Seller, they must be returned together with the purchased products.
The amount related to the returned products that was paid by the Buyer will be returned as follows:
– For Orders paid by card online – by refund to the account from which the payment was made;
– For orders paid by PO / transfer / refund – by bank transfer.
SC UNIC CONCEPT SRL may publish on the Site, within a certain period of time and within the available stock, promotions for certain products or for all products sold.
All tariffs related to the products presented on the Site are expressed in lei. The shipping price is not included in the price displayed on the Site.
SC UNIC CONCEPT SRL assumes responsibility for delivery delays of the courier that are due to the seller's fault or the carrier's fault, but does not assume any responsibility for delay due to the customer's fault (addresses or contact details wrongly provided in the order or when the customer is not to be found at the address in the order or by phone). In the first two cases mentioned above, SC UNIC CONCEPT SRL will make all the necessary efforts for the package to reach the customer as soon as possible (will contact the courier for the transport to be carried out as urgently as possible).
Currently, our company, respectively the www.ryavita.ro site agrees with the payment methods displayed on the official page.
Transfer of ownership of products
The ownership of the products will be transferred, upon delivery, after payment has been made by the Buyer to the address indicated for delivery by him, by signing the receipt of the transport document issued by the courier or by signing the receipt on the fiscal invoice.
Intellectual Property Rights
The intellectual property rights are the property of SC UNIC CONCEPT SRL S.R.L.
SC UNIC CONCEPT SRL considers itself to be the author of this site. The photos, texts, slogans, drawings, images, animated sequences sound or not, as well as all the works integrated in this site are the property of UNIC CONCEPT SRL or of third parties who have authorized SC UNIC CONCEPT SRL to use them. The models and works presented on this site are protected in accordance with the legal provisions on copyright and related rights, as well as on the protection of industrial designs.
Reproductions, on paper or digital, of the aforementioned site and of the works and models reproduced there are authorized provided that they are intended for strictly personal use, excluding any use for advertising and/or commercial and/or information purposes, so as to comply with the legislative provisions regarding intellectual property.
Except for the above provisions, any reproduction, presentation, use or partial or complete modification of the site, regardless of the process or on what medium, of the various works and models that compose it, without having previously obtained the authorization from SC UNIC CONCEPT SRL, is strictly prohibited and constitutes the crime of counterfeiting, which is punishable according to the legislation in force.
Authorisation for reproduction rights
Any person may reproduce portions of the materials contained in these pages, provided that:
– The material can only be used for informative and non-commercial purposes
– It cannot be modified
– No unauthorized copies of the trademarks SC UNIC CONCEPT S.R.L
– Any copy of a portion of the material must include the following copyright notice:
Copyright © SC UNIC CONCEPT S.R.L. All rights reserved.
Your Comments
SC UNIC CONCEPT S.R.L. is waiting for your answer and appreciates your ideas and suggestions, but cannot respond individually to all comments. SC UNIC CONCEPT S.R.L. will have the right to use or take any measures regarding the information you submit.
Accuracy of information on this site
These web pages may contain inaccuracies or typographical errors. These will be corrected by SC UNIC CONCEPT S.R.L., at its choice, as they are discovered. The information on these web pages is updated periodically, but inaccuracies may remain or occur when changes occur between updates. The Internet is maintained independently and some of the information accessed through these web pages may originate outside SC UNIC CONCEPT SRL.
SC UNIC CONCEPT SRL excludes any obligation or responsibility regarding this content.
Responsibility
The Seller shall not be liable for damages of any kind suffered by the Buyer or any third party as a result of the Seller's performance of any of its obligations under the Order and for damages resulting from the use of the products after delivery.
Privacy & Cookies
SC UNIC CONCEPT SRL respects your privacy, privacy policy and cookies, for additional information access Privacy and Cookies Policy.
Force majeure
The parties are exonerated from liability in the partial or total execution of this contract in case of force majeure causes, under the law.
If within 15 days force majeure does not cease, the parties have the right to withdraw from the Agreement without one of them claiming damages.
Final Clauses – Resolution of complaints and disputes
The seller complies with the legislation in force on consumer protection. The seller has established an effective complaint-handling system. Thus, in case of problems, the Buyer can contact the Seller by phone or e-mail.
The settlement of complaints or notifications is made within 30 calendar days of their receipt.
If an amicable agreement is not reached, any dispute between the Seller and the Buyer will be settled by the competent courts at the headquarters of SC UNIC CONCEPT SRL.
To the extent permitted by law, these terms and conditions, as well as the provision of our products, will be governed by and interpreted in accordance with Romanian law, and any dispute arising from these general terms and conditions and our services will be exclusively subject to the competent courts at the headquarters of SC UNIC CONCEPT SRL.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions thereof. In such case, the invalid provisions shall nevertheless be enforced to the extent permitted by applicable law and you shall at least agree to accept an effect similar to that of invalid, unenforceable or non-binding provisions according to the content and purpose of these terms and conditions.